Crisis Communications

Helicopter Crash

I managed the city's response to a deadly helicopter crash in the heart of Midtown Manhattan. I disseminated timely and accurate information to news outlets around the world about the incident and was on scene to coordinate the Fire Commissioner and Mayor's press conference.

Strategic Communications

It's just a drill

When the FDNY Special Operations Command held dual counterterrorism drills on Jamaica Bay and in an East New York rail tunnel, I secured coverage in the New York Post, on Fox News and on WABC—the most watched station in New York.

New York Post story

Internal Communications

Our members matter

It's rare for a communications shop to combine internal and external relations, but it's what sets the Fire Department apart. I manage internal communications as it relates to line of duty deaths, disciplinary matters, data breaches and sensitive communications, and profiling acts of heroism and bravery.

Trailblazing Chief